AI · 011
CEDX Copilot
In-application assistant embedded in all 132 CEDX apps. Drafts quotes, writes SQL, summarizes deals, and explains ledger variances.
CEDX AI ENTERPRISE SUITE · NATIVE ACROSS 132 SYSTEMS
Solutions Engineering Online Now · 447 Broadway, New York HQ · Free 14-Day Multi-App Tenant
Enterprise AI that executes work across your entire system.
Most AI tools are disconnected chat boxes bolted onto legacy databases. CEDX AI runs natively inside all 132 CEDX Systems applications and queues: triaging shared inboxes, answering voice calls, updating CRM pipelines, reconciling general ledgers, and executing multi-step workflows with human approval gates.
★ VERIFIED PRODUCTION ARCHITECTURE · ZERO SYNC DELAY
9Native AI engines (OS, Copilot, Agents, Inbox, Voice, CRM, Gateway, Knowledge, Speech)
132Enterprise applications wired to one permission-filtered knowledge graph
68%Average reduction in manual ticket, inbox, and order-entry handling time
100%Cryptographic audit log for every prompt, tool call, and human approval
Interactive Stack Consolidation & TCO Calculator
Drag the slider to compare Disconnected Chatbots & Point AI Tools + point SaaS tools ($285/user/mo average) vs the CEDX All-132-Apps + AI Estate ($45/user/mo).
Legacy Stack / Yr
$171,000
CEDX Estate / Yr
$27,000
Annual Savings
$144,000/yr
Visual Product & Architecture Breakdown
Every module below runs on the same identity service, canonical customer/employee directory, event bus, and permission-filtered AI graph.
AI · 012
CEDX Agents
Multi-step autonomous workers that execute end-to-end operational playbooks with configurable human approval thresholds.
cedx.ai
CEDX Inbox AI
Autonomous shared-inbox triage, intent classification, draft generation, and SLA routing connected to CRM and Orders.
cedx.ai
CEDX Voice AI
Sub-500ms inbound and outbound voice agents that qualify leads, book meetings, check order status, and write back to CRM.
cedx.ai
CEDX CRM AI
Automated pipeline hygiene, call transcript extraction, next-best-action coaching, and forecast risk detection.
AI · 013
CEDX AI Gateway
Centralized model routing across OpenAI, Anthropic, Gemini, and private weights with PII redaction and cost budgets.
AI · 014
CEDX Knowledge
Permission-aware enterprise RAG index across Docs, Tickets, Contracts, CRM notes, and Slack/Chat channels.
AI · 015
CEDX Speech
Real-time meeting and call transcription, speaker diarization, sentiment scoring, and structured CRM write-back.
cedx.ai
CEDX OS Queue Platform
Deterministic queue runtime that combines AI reasoning with strict SLA timers, exception routing, and operator command center.
Side-by-Side Architecture & TCO Comparison
How CEDX Systems + CEDX AI compare directly against Disconnected Chatbots & Point AI Tools.
| Capability & Architecture Dimension | CEDX Systems + CEDX AI | Disconnected Chatbots & Point AI Tools |
|---|---|---|
| Unified Permission Graph across CRM, ERP, HR & Desk | ✓ Included natively across all 132 apps | Requires custom RAG pipelines & brittle API sync |
| Autonomous Multi-Step Queue Execution | ✓ CEDX OS + CEDX Agents with human approval gates | Chat-only responses without transactional write-back |
| Inbound & Outbound Voice AI + Call Summaries | ✓ Native CEDX Voice AI + CEDX Speech | Separate 3rd-party telephony add-on required |
| Multi-Model Routing, PII Redaction & Token Metering | ✓ Built into CEDX AI Gateway (/ai-gateway/) | Unmonitored per-app API keys and data sprawl |
| Pricing Model | ✓ Included in CEDX $45/user All-Apps Estate | $30 to $120/user/month AI add-on tax per tool |
Frequently Asked Questions
Direct answers for engineering, finance, and operations leaders evaluating CEDX.
What is CEDX AI and how does it connect to CEDX Systems?
CEDX AI is the unified artificial intelligence layer for the CEDX enterprise ecosystem. It combines the 5 core AI platform applications on cedxsystems.com (CEDX Copilot, CEDX Agents, CEDX AI Gateway, CEDX Knowledge, and CEDX Speech) with the autonomous queue products on cedx.ai (CEDX OS, Inbox AI, Voice AI, CRM AI, and Command Center).
Does CEDX AI respect role-based access controls (RBAC)?
Yes. Every query through CEDX Copilot and CEDX Knowledge is filtered at retrieval time by CEDX Identity and CEDX Entitlements, ensuring users and agents only access records they are authorized to view.
Can we try CEDX AI in a live sandbox before migrating?
Yes. Every CEDX AI product includes a free 14-day interactive sandbox and a 1-on-1 engineering walkthrough with pre-loaded sample data.
Ready to test CEDX with your own workflows?
Spin up a free 14-day multi-application sandbox with pre-loaded sample data, or book a 1-on-1 architecture review with our New York engineering team.