CEDX 2026 Service Release: Predictive SLA triage, omnichannel queues, and live contract context on one record Explore the CEDX Field AR architecture ->
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CUSTOMER SERVICE CEDX Field AR
Overview Job-to-cash Deposit risk Workflow & Tour Operators TCO Model 14-Day Sandbox Live build ↗
CUSTOMER SERVICE CEDX Field AR · Customer Service · field-ar.cedxsystems.com

The job is done. The cash isn't.

Field AR is accounts receivable for field service: job-to-cash scored and tiered, deposits on a risk board instead of in a drawer, and invoices with their age in days, so the gap between a finished job and collected cash has an owner.

Open live CEDX Field AR -> Inspect 4-screen build tour
$3.48M open job AR 51d DSO proxy $46K collected month-to-date Zero-ETL Shared Postgres Record
CEDX Field AR Enterprise Architecture Briefing
CEDX Field AR · $3.48M open job AR

"Consolidating onto CEDX eliminated four middleware connectors and cut our weekly forecast and close reconciliation fro..."

Marcus Vance · Chief Revenue Officer · Meridian Systems · 0.01s Canonical Sync
CEDX Field AR reads and writes the exact same canonical Postgres record as CEDX Field, CEDX Invoicing, and CEDX Desk with zero third-party webhooks.
🔒 https://field-ar.cedxsystems.com/workspace/live
CEDX Field AR · Overview (The cash position, argued)
field-ar.cedxsystems.com · 01 Overview · Live Canonical Dataset
● Overview Active · 0.011s Sync Open /app/field-ar ↗
OPEN JOB AR
$3.48M
328 jobs carrying a balance
DSO PROXY
51d
against a 28d field target, on screen
COLLECTED MONTH-TO-DATE
$46K
cash + deposits applied, +$9K
AVERAGE BILL LAG
7d
cash lag 25d: the gap is the card's ow
Ticket / Incident ID Customer & ARR Tier Assigned Queue & Pod SLA Breach Clock Root-Cause Context Resolution Score
INC-49201 · API Webhook LagCEDX Field AR · Record #1040 Meridian Corp · $420K ARR Tier-3 Platform Pod 18m remaining ● Linked to PR #4812 98% Confidence
TCK-88310 · Billing Seat SyncCEDX Field AR · Record #1041 Harbor Retail · $640K ARR Enterprise Billing Ops 1h 42m remaining ● Auto-Resolved via Books 100% Verified
INC-49209 · SSO SAML RotationCEDX Field AR · Record #1042 Atlas Logistics · $285K ARR Identity & Access Queue 44m remaining ● Cert Runbook Attached 95% Confidence
TCK-88344 · Field Dispatch RMACEDX Field AR · Record #1043 Cedar Foods · $310K ARR Field Service Dispatch 3h 15m remaining ● Parts Reserved in WMS 94% Confidence
✦ CEDX Field AR Copilot · INC-49201 · API Webhook Lag
Overview Verified
Collected-versus-billed across the fiscal year with policy changes as markers: a same-day invoice pilot, a deposit-apply policy tightening. The DSO proxy reads 51 days against a 28-day field target, and the aging buckets show where it sits: $695K in the 61 to 90 band, nothing past 90.
CEDX Field AR operator workspace in natural daylight
FIELD DOCUMENTARY · CUSTOMER SERVICE

Job-to-cash, scored and tiered

The overview's sharpest card is not the $3.48M. It is the $744K: forty-nine completed jobs, never billed, with the note “cash clock not started.” That is not a collections problem; it is an office habit, priced.

CAMERA: CANON EOS R5 · 35MM F/1.4 · NATURAL DAYLIGHT ESTATE ROUTE: /APP/FIELD-AR
CORE CAPABILITIES · CEDX FIELD AR

Three architectural jobs CEDX Field AR gets right on one record.

Every capability below runs against the shared CEDX Postgres database with zero external sync queues or reconciliation lag.

01 · CUSTOMER SERVICE FOUNDATION

Job-to-cash, scored and tiered

Three hundred twenty jobs scored for lag risk and tiered P0 to P3 with dollars attached: one P0 at $16K sitting unbilled for 73 days, eleven P1s worth $167K between them. Stages run unbilled → partial → disputed → billed-unpaid, so lag has a location.

✓ P0 to P3 tiers with dollars on the cardsVerified
✓ Lag in days next to balance, per jobVerified
✓ Ranked queue, lag compressor and scoring model as tabsVerified
02 · LIVE EXECUTION

Deposits are a risk board, not a shoebox

One hundred eighteen deposit rows scored critical through safe, with amount, days held and status per row. A cancelled job's $2.5K deposit has been held 76 days with the refund pending. The board puts it second, at 78.

Deposits are a risk board, not a shoebox
CEDX Field AR Live Telemetry ● $3.48M open job AR
03 · DETERMINISTIC GOVERNANCE

360 invoices with age in days

The invoice list shows status, amount, balance, due date and age per row. The top disputed row, $64K at 18 days with a PO dispute, is the same job the overview alert names at 63 days of cash lag with its deposit still held.

✓ Open, partial, overdue, disputed, paid filtersActive
✓ 68 disputed rows in the matching viewActive
✓ Overdue counted at 190 invoicesActive
04 · VERIFIED DEMO DATASET METRICS

What the live CEDX Field AR build looks like when you open /app/field-ar.

Every figure below is directly inspectable in the running CEDX Field AR application workspace with zero synthetic projections.

OPEN JOB AR
$3.48M
328 jobs carrying a balance
DSO PROXY
51d
against a 28d field target, on scr
COLLECTED MONTH-TO-DATE
$46K
cash + deposits applied, +$9K
AVERAGE BILL LAG
7d
cash lag 25d: the gap is the card'
4-SCREEN RUNNING BUILD TOUR

Four screens captured from field-ar.cedxsystems.com, in the order operators run them.

Click any screen below to inspect how CEDX Field AR moves from initial intake to verified cross-estate completion.

01 OVERVIEW
The cash position, argued
Collected-versus-billed across the fiscal year with policy changes as markers: a same-day invoice pilot, a deposit-apply policy tightening. The DSO proxy reads 51 days against a 28-day field target, and the aging buckets show where it sits: $695K in the 61 to 90 band, nothing past 90.
02 JOB-TO-CASH
The queue between done and billed
Three hundred twenty scored jobs in a ranked queue. The tiers carry dollars: P0 $16K, P1 $167K. The stage column tells you whether the lag is in the office (unbilled), the customer (billed unpaid) or an argument (disputed).
03 DEPOSIT RISK
Held cash, scored like debt
One hundred eighteen deposits with risk scores, tiers and days held. Three are critical, including a $426 deposit held 47 days, and the policy simulator sits one tab over for changing the rules that created them.
04 INVOICES
The ledger, aged honestly
Three hundred sixty invoices with $3.48M open and $2.28M overdue. Disputed is a filter state with 68 rows: an argument in progress is a different problem from a late payer, and the list keeps them apart.
01 OVERVIEW · FIELD-AR.CEDXSYSTEMS.COM

The cash position, argued

● Live Screen Capture

Collected-versus-billed across the fiscal year with policy changes as markers: a same-day invoice pilot, a deposit-apply policy tightening. The DSO proxy reads 51 days against a 28-day field target, and the aging buckets show where it sits: $695K in the 61 to 90 band, nothing past 90.

✓ Cash conversion ring: MTD pace 6Verified in /app/field-ar
✓ $785K disputed, listed beside overdueVerified in /app/field-ar
✓ Alerts name jobs, deposits and dollarsVerified in /app/field-ar
The cash position, argued
OPERATING CADENCE · CUSTOMER SERVICE

How CEDX Field AR runs across the week, in the exact order work happens.

Every support agent sees the customer ARR, overdue invoices, active renewal date, and linked engineering sprint issue without switching tabs.

STAGE 01

Capture & Ingest

Records land in CEDX Field AR already linked to the canonical customer, employee, or vendor ID.

STAGE 02

Score & Triage

Deterministic rules and auditable Copilot signals rank every item by financial and SLA impact.

STAGE 03

Execute & Approve

Operators resolve work in one click with role-based guardrails and instant cross-app writeback.

STAGE 04

Reconcile & Report

Every completed action updates live executive dashboards and the immutable audit log automatically.

OPERATOR WORKSPACES · WHO RUNS CEDX FIELD AR

Three roles open CEDX Field AR every day. Each sees the exact surface they own.

Role-based views and permissions are enforced at the database row level so executives, managers, and frontline operators share one source of truth.

Billing office using CEDX Field AR

Billing office

Turns completed jobs into invoices inside the 7-day bill lag, or explains why the clock slipped. The receipts-and-laptop desk in the photograph is this job at a small firm.

● unbilled · 49
AR lead using CEDX Field AR

AR lead

Works the ranked queue each morning: the single P0 first, then the eleven P1s worth $167K.

● P0 + P1 · $183K
Service manager using CEDX Field AR

Service manager

Owns the deposit board: releases the $271K that is earned, refunds the cancelled jobs before they become disputes.

● held · $271K
ONE CANONICAL RECORD ACROSS 132 APPLICATIONS

Support Queues That Read the Live Revenue & Engineering Graph

CEDX Field AR is not an isolated point tool. It reads and writes the exact same customer, ledger, and identity records as the rest of the CEDX software estate.

CONNECTED MODULE 01 Open /field/ ->

CEDX Field

Field AR begins where Field's board ends: a completed job with parts closed. The 49 unbilled jobs are completions that never crossed over.
CONNECTED MODULE 02 Open /invoicing/ ->

CEDX Invoicing

The 360 job invoices here are the trade's own shape of AR; Invoicing is the estate's general engine for the rest of it.
CONNECTED MODULE 03 Open /desk/ ->

CEDX Desk

A disputed invoice with a PO question is a support conversation. Desk's queue is where those get worked and counted.
CONNECTED MODULE 04 Open /copilot/ ->

CEDX Copilot

Ask AI (⌘J) sits on every Field AR screen, versioned and traced by the Copilot console behind it.
ARCHITECTURAL PROOF · OPERATOR PERSPECTIVES

Why enterprise operators replace stitched SaaS stacks with CEDX Field AR.

"Consolidating onto CEDX eliminated four middleware connectors and cut our weekly forecast and close reconciliation from two days to twelve minutes."

Marcus Vance
Marcus Vance
Chief Revenue Officer · Meridian Systems

"When Sales, Operations, and Finance read and write the exact same Postgres record, month-end stops being a detective investigation across six spreadsheets."

Elena Rostova
Elena Rostova
Chief Financial Officer · Northline Group

"Our operators actually enjoy opening the workspace. Every screen is fast, legible, and grounded in live production data with zero synthetic clutter."

David Okafor
David Okafor
VP of Enterprise Systems · Harbor Holdings
LIVE TCO & CONSOLIDATION MODEL · CUSTOMER SERVICE

Stop paying five vendors to re-sync the same customer service record.

Drag the seat slider to compare your current stitched stack (ServiceNow CSM + Zendesk Enterprise + Intercom + PagerDuty) against running CEDX Field AR natively on the unified CEDX estate.

Organization Seats 250 seats
25 seats 500 seats 1,250 seats 2,500 seats
Legacy Stitched Stack
ServiceNow CSM + Zendesk Enterprise + Intercom + PagerDuty
$1,380,000 / yr
CEDX Field AR + Full Estate Bundle
All 132 applications · Canonical Postgres · Unlimited Copilot
$267,000 / yr
Verified Annual Hard Savings
Plus 0 middleware sync failures
$1,113,000 / yr
TECHNICAL & PROCUREMENT FAQ · CEDX FIELD AR

Questions operators and architecture teams ask before piloting CEDX Field AR.

01 Is the software on this page real? +
Yes. Every screenshot is a capture of the running build, open at /app/field-ar . It runs on demo data. The tenant on the chrome is the demo company.
02 Is this the camera-based assist product? +
No. Field AR is field-service accounts receivable: job-to-cash scoring, deposit risk and invoices. The captures on this page are the product as it actually runs, and we would rather correct the expectation here than on a call.
03 Why are 49 unbilled jobs such a big deal? +
Because the overview prices them: $744K of completed work with the note “cash clock not started.” Bill lag of 7 days against cash lag of 25 means the office, not the customer, holds the first days of every dollar.
04 What does the deposit risk board score? +
Held deposits by risk (118 rows, critical through safe) using days held, job state and refund path. A cancelled job's $2.5K held 76 days sits at 78, second on the board, which is exactly where a refund-pending deposit belongs.
05 Is Field AR audited or certified? +
No certification has been issued. What we can evidence about hosting, encryption and access is on the security page .
LIVE SANDBOX · ZERO MIDDLEWARE · NO CARD REQUIRED

CEDX Field AR is running right now. Open it and inspect the record.

Explore the live CEDX Field AR workspace on canonical demo data at /app/field-ar, or book a 30-minute architecture session to map your first entity rollout.

Open live CEDX Field AR (/app/field-ar) -> Book an estate architecture map