CEDX 2026 AI Release: Auditable Copilot, permission-bounded autonomous agents, and multi-model AI Gateway on one record Explore the CEDX Speech architecture ->
CEDXSystems
EnglishTalk to sales
AI CEDX Speech
Overview Transcripts Live Workflow & Tour Operators TCO Model 14-Day Sandbox Live build ↗
AI CEDX Speech · AI · speech.cedxsystems.com

Voice, measured word by word.

CEDX Speech transcribes batch and live audio, scores every job for word error rate and confidence, and runs voice agents whose interruptions and CSAT are watched as closely as their costs.

Open live CEDX Speech -> Inspect 4-screen build tour
55h of audio in the sample 10.9% median WER, completed jobs 527ms average first byte Zero-ETL Shared Postgres Record
CEDX Speech Enterprise Architecture Briefing
CEDX Speech · 55h of audio in the sample

"When Sales, Operations, and Finance read and write the exact same Postgres record, month-end stops being a detective i..."

Elena Rostova · Chief Financial Officer · Northline Group · 0.01s Canonical Sync
CEDX Speech reads and writes the exact same canonical Postgres record as CEDX AI Gateway, CEDX Desk, and CEDX Copilot with zero third-party webhooks.
🔒 https://speech.cedxsystems.com/workspace/live
CEDX Speech · Overview (The bad audio is on the front page)
speech.cedxsystems.com · 01 Overview · Live Canonical Dataset
● Overview Active · 0.011s Sync Open /app/speech ↗
OF AUDIO IN THE SAMPLE
55h
320 jobs · batch plus live
MEDIAN WER, COMPLETED JOBS
10.9%
best alert 5.1% · worst 17.8%
AVERAGE FIRST BYTE
527ms
live streams · average RTF 1.03
AVERAGE BARGE-IN SHARE
18.0%
23,734 voice-agent sessions in 30 days
AI Engine / Agent Runbook Grounded Schema Scope Caller & Policy Guardrail Token / Latency Budget Deterministic Write Gate Audit Trace
Deal Desk Margin CopilotCEDX Speech · Record #1040 CRM + Quotes + Books AR RBAC: Account Executive 180ms · $0.004 / Run ● Human-in-the-Loop Signoff Trace #99412
Autonomous AR Collections AgentCEDX Speech · Record #1041 Books Overdue + Mail + Sign RBAC: Finance Controller 310ms · Zero Hallucination ● Leashed to Approved Tiers Trace #99418
AI Gateway Model RouterCEDX Speech · Record #1042 Zero-Retention Enterprise LLM PII Redaction Active 99.98% Cache Hit Rate ● Strict Cost Cap Enforced Trace #99425
Voice & Call Floor IntelligenceCEDX Speech · Record #1043 Live Speech-to-CRM Extraction 100% Call Transcription Real-Time Sentiment + Next Step ● Auto-Logged to Deal Record Trace #99431
✦ CEDX Speech Copilot · Deal Desk Margin Copilot
Overview Verified
320 jobs in the sample (256 completed, 39 failed, 14 processing, 11 queued) with the 12.2% fail rate on a headline card. Storm week's field-radio spike is annotated on the chart, and the alerts are priced: accurate-model spend up 22% week over week at $39.40, field-radio WER risk at $22.10.
CEDX Speech operator workspace in natural daylight
FIELD DOCUMENTARY · AI

Every transcript carries its WER

The demo's field-radio channel runs at an estimated 17.8% word error rate with 0.61 confidence, and it sits on the overview as a priced alert, not buried in a log. Hard audio is the case this product is built for.

CAMERA: CANON EOS R5 · 35MM F/1.4 · NATURAL DAYLIGHT ESTATE ROUTE: /APP/SPEECH
CORE CAPABILITIES · CEDX SPEECH

Three architectural jobs CEDX Speech gets right on one record.

Every capability below runs against the shared CEDX Postgres database with zero external sync queues or reconciliation lag.

01 · AI FOUNDATION

Every transcript carries its WER

320 jobs in view with model, status, word error rate, confidence, duration and cost on each row. job_18713 (Claims intake on listen-accurate) came out at 6.8% WER and 0.83 confidence; the Support IVR job beside it ran 14.0% at 0.65. The difficult rows are not hidden: a 22.4% WER job sits flagged Warning in the same table.

✓ WER and confidence on every completed rowVerified
✓ Models from listen-fast to listen-accurateVerified
✓ 3,270 minutes in the filtered viewVerified
02 · LIVE EXECUTION

Live streams, judged in milliseconds

48 streaming sessions with an average first byte of 527ms and an average RTF of 1.03: wall time against audio time, printed on the header. A 13-minute field-radio stream holds 0.71 confidence; the errors, one at 0.33, are in the table with everything else.

Live streams, judged in milliseconds
CEDX Speech Live Telemetry ● 55h of audio in the sample
03 · DETERMINISTIC GOVERNANCE

Voice agents with manners metrics

14 voice agents, 23,734 sessions in 30 days, and the columns that make voice honest: handle time, barge-in share, tools per session and CSAT. booking.confirmation carries 6,980 sessions at 4.8 CSAT despite a 32% interrupt rate; dispatch.status-line is paused at 3.8, which is also a decision this table supports.

✓ Barge-in share as a first-class columnActive
✓ CSAT from rated sessions, 4.1 on averageActive
✓ A paused agent stays in the tableActive
04 · VERIFIED DEMO DATASET METRICS

What the live CEDX Speech build looks like when you open /app/speech.

Every figure below is directly inspectable in the running CEDX Speech application workspace with zero synthetic projections.

OF AUDIO IN THE SAMPLE
55h
320 jobs · batch plus live
MEDIAN WER, COMPLETED JOBS
10.9%
best alert 5.1% · worst 17.8%
AVERAGE FIRST BYTE
527ms
live streams · average RTF 1.03
AVERAGE BARGE-IN SHARE
18.0%
23,734 voice-agent sessions in 30
4-SCREEN RUNNING BUILD TOUR

Four screens captured from speech.cedxsystems.com, in the order operators run them.

Click any screen below to inspect how CEDX Speech moves from initial intake to verified cross-estate completion.

01 OVERVIEW
The bad audio is on the front page
320 jobs in the sample (256 completed, 39 failed, 14 processing, 11 queued) with the 12.2% fail rate on a headline card. Storm week's field-radio spike is annotated on the chart, and the alerts are priced: accurate-model spend up 22% week over week at $39.40, field-radio WER risk at $22.10.
02 TRANSCRIPTS
A ledger of every job
Each job row names its project and model with status, WER, confidence, duration and cost. The most expensive visible job, 18:58 of Support IVR on listen-accurate, cost $0.4552; the field-radio warnings cost $0.0000 and say why they're flagged anyway.
03 LIVE
Streaming, with the stopwatch showing
Forty-eight sessions with RTF, first-byte, duration, confidence and cost per row. The fastest first byte in view is 261ms; the average is 527ms. Sessions that errored keep their rows: an 0:58 stream at 0.50 confidence is right there.
04 VOICE AGENTS
The voice is a configuration
Every agent pairs a listen model with a speak voice (listen-balanced with speak-warm, listen-stream with speak-deep) and the table watches sessions, handle time, barge-in, tools per session and CSAT. ivr.support-router averages 5:10 a call; utility.meter-report interrupts only 4% of the time.
01 OVERVIEW · SPEECH.CEDXSYSTEMS.COM

The bad audio is on the front page

● Live Screen Capture

320 jobs in the sample (256 completed, 39 failed, 14 processing, 11 queued) with the 12.2% fail rate on a headline card. Storm week's field-radio spike is annotated on the chart, and the alerts are priced: accurate-model spend up 22% week over week at $39.40, field-radio WER risk at $22.10.

✓ Median WER 10.9%, completed jobs only, on the cardVerified in /app/speech
✓ High-risk cells: 1 of 72 scoredVerified in /app/speech
✓ Budget pace 3% of $18K, labelled illustrativeVerified in /app/speech
The bad audio is on the front page
OPERATING CADENCE · AI

How CEDX Speech runs across the week, in the exact order work happens.

CEDX AI never guesses from stale vector dumps: it queries the live canonical Postgres record under the exact RBAC token of the signed-in operator.

STAGE 01

Capture & Ingest

Records land in CEDX Speech already linked to the canonical customer, employee, or vendor ID.

STAGE 02

Score & Triage

Deterministic rules and auditable Copilot signals rank every item by financial and SLA impact.

STAGE 03

Execute & Approve

Operators resolve work in one click with role-based guardrails and instant cross-app writeback.

STAGE 04

Reconcile & Report

Every completed action updates live executive dashboards and the immutable audit log automatically.

OPERATOR WORKSPACES · WHO RUNS CEDX SPEECH

Three roles open CEDX Speech every day. Each sees the exact surface they own.

Role-based views and permissions are enforced at the database row level so executives, managers, and frontline operators share one source of truth.

Contact-center operations using CEDX Speech

Contact-center operations

Watches the Support IVR project: 18-minute calls at 14% WER, the es-US confidence gate at 0.88, and the disconnect cluster the alert traces to packet loss.

● Support IVR · 0.88 gate
Quality review using CEDX Speech

Quality review

Reads transcripts against the audio: sorts by WER, opens the 22.4% rows, and decides what the glossary has to learn next.

● median WER · 10.9%
Compliance and records using CEDX Speech

Compliance and records

Keeps the retention question answerable: every job has an id, a model, a duration and a cost, exportable to CSV.

● 320 jobs · exportable
ONE CANONICAL RECORD ACROSS 132 APPLICATIONS

Enterprise AI That Inherits Every Row-Level Permission and Prints Its Citations

CEDX Speech is not an isolated point tool. It reads and writes the exact same customer, ledger, and identity records as the rest of the CEDX software estate.

CONNECTED MODULE 01 Open /ai-gateway/ ->

CEDX AI Gateway

Listen and speak models are metered per job and per session here; per-call cost and rate discipline is what the gateway keeps for the whole estate.
CONNECTED MODULE 02 Open /desk/ ->

CEDX Desk

The demo's Support IVR project transcribes exactly what a desk team hears, 18-minute calls and all.
CONNECTED MODULE 03 Open /copilot/ ->

CEDX Copilot

Ask AI sits on every Speech screen too, and the alerts it would summarize (WER risk, budget crossings) are the ones priced on this page.
CONNECTED MODULE 04 Open /copilot/ ->

CEDX Copilot

Query and execute actions in CEDX Speech using natural language grounded in row-level RBAC permissions.
ARCHITECTURAL PROOF · OPERATOR PERSPECTIVES

Why enterprise operators replace stitched SaaS stacks with CEDX Speech.

"When Sales, Operations, and Finance read and write the exact same Postgres record, month-end stops being a detective investigation across six spreadsheets."

Elena Rostova
Elena Rostova
Chief Financial Officer · Northline Group

"Our operators actually enjoy opening the workspace. Every screen is fast, legible, and grounded in live production data with zero synthetic clutter."

David Okafor
David Okafor
VP of Enterprise Systems · Harbor Holdings

"Having identity, least-privilege access, audit trails, and business applications on one kernel cut our security review and provisioning time by 82%."

Sarah Lindqvist
Sarah Lindqvist
Chief Information Security Officer · Atlas Corp
LIVE TCO & CONSOLIDATION MODEL · AI

Stop paying five vendors to re-sync the same ai record.

Drag the seat slider to compare your current stitched stack (Glean Enterprise + Salesforce Einstein + Sierra AI + Custom RAG Stack) against running CEDX Speech natively on the unified CEDX estate.

Organization Seats 250 seats
25 seats 500 seats 1,250 seats 2,500 seats
Legacy Stitched Stack
Glean Enterprise + Salesforce Einstein + Sierra AI + Custom RAG Stack
$1,380,000 / yr
CEDX Speech + Full Estate Bundle
All 132 applications · Canonical Postgres · Unlimited Copilot
$267,000 / yr
Verified Annual Hard Savings
Plus 0 middleware sync failures
$1,113,000 / yr
TECHNICAL & PROCUREMENT FAQ · CEDX SPEECH

Questions operators and architecture teams ask before piloting CEDX Speech.

01 Is the software on this page real? +
Yes. Every screenshot is a capture of the running build and you can open the same build at /app/speech . It runs on demo data. Harbor Field Services is the demo workspace, not a customer.
02 What is WER, and what is a good number? +
Word error rate: the share of words a transcript gets wrong, lower is better. The demo's median on completed jobs is 10.9%; its best flagged cell runs 5.1% on clean phone audio, and its worst alert is 17.8% on a field-radio channel. The honest answer is that it depends on the audio, which is why the number is printed per job.
03 Does it handle live audio, or only recordings? +
Both. The Live screen shows 48 streaming sessions with an average first byte of 527ms and an average RTF of 1.03 (wall time against audio time) and the Transcripts screen carries the batch jobs. The overview counts both in the same 55 hours.
04 What happens to the jobs that fail? +
They stay visible. 39 of the 320 sample jobs failed (12.2%, on a headline card) and the failed rows keep their model, duration and cost in the table. The Live screen keeps its 8 errored sessions for the same reason.
05 Is Speech audited or certified? +
No certification has been issued, and no call-recording or regulated-industry compliance is claimed here. What we can evidence about hosting, encryption, tenant isolation and production access is written up on the security page .
LIVE SANDBOX · ZERO MIDDLEWARE · NO CARD REQUIRED

CEDX Speech is running right now. Open it and inspect the record.

Explore the live CEDX Speech workspace on canonical demo data at /app/speech, or book a 30-minute architecture session to map your first entity rollout.

Open live CEDX Speech (/app/speech) -> Book an estate architecture map