Capture & Ingest
Records land in CEDX AI Gateway already linked to the canonical customer, employee, or vendor ID.
CEDX AI Gateway sits between your apps and the models: a virtual key per team, routes with primaries and counted fallbacks, caching, rate limits, and a ledger that writes latency, tokens and cost on every single request.
"Our operators actually enjoy opening the workspace. Every screen is fast, legible, and grounded in live production dat..."
| AI Engine / Agent Runbook | Grounded Schema Scope | Caller & Policy Guardrail | Token / Latency Budget | Deterministic Write Gate | Audit Trace |
|---|---|---|---|---|---|
| Deal Desk Margin CopilotCEDX AI Gateway · Record #1040 | CRM + Quotes + Books AR | RBAC: Account Executive | 180ms · $0.004 / Run | ● Human-in-the-Loop Signoff | Trace #99412 |
| Autonomous AR Collections AgentCEDX AI Gateway · Record #1041 | Books Overdue + Mail + Sign | RBAC: Finance Controller | 310ms · Zero Hallucination | ● Leashed to Approved Tiers | Trace #99418 |
| AI Gateway Model RouterCEDX AI Gateway · Record #1042 | Zero-Retention Enterprise LLM | PII Redaction Active | 99.98% Cache Hit Rate | ● Strict Cost Cap Enforced | Trace #99425 |
| Voice & Call Floor IntelligenceCEDX AI Gateway · Record #1043 | Live Speech-to-CRM Extraction | 100% Call Transcription | Real-Time Sentiment + Next Step | ● Auto-Logged to Deal Record | Trace #99431 |
The most expensive request in the demo window cost $30.25: route.support.chat.27 on assist-large, 8.5K tokens in. The cheapest visible cost is $0.0000. Both are rows in the same table, which is the entire point of a gateway.
Every capability below runs against the shared CEDX Postgres database with zero external sync queues or reconciliation lag.
340 requests in the sample, each with route, key, model, status, latency, tokens in and cost. route.support.rank.22 answered in 16ms for $0.0000 on assist-fast; route.support.chat.27 took 2.8 seconds and $30.25 on assist-large. Same table, same columns: no arguing about where the money went.
36 routes, each naming a team, a primary model and a fallback count. route.support.v3 runs assist-balanced with 2 fallbacks over 48,200 hits; route.onboard.batch.34 shows 14.4% of its traffic falling back and is flagged Error, which is exactly when you want a gateway and not a wrapper.
The usage grid keeps 180 day-key rows, 176,843 requests and $95K of usage-grid spend, and the sample's spend share is blunt: assist-reasoning takes 52% ($788.21), assist-large 29%. The two cheapest model families share 3% between them.
Every figure below is directly inspectable in the running CEDX AI Gateway application workspace with zero synthetic projections.
Click any screen below to inspect how CEDX AI Gateway moves from initial intake to verified cross-estate completion.
340 sampled requests: 265 ok, 45 cached, 27 rate-limited, 2 error, 1 timeout. The health ring reads 0.9% errors and 7.9% 429s; 9 of 48 virtual keys carry critical risk. The alerts arrive with the fix attached: vk-code-review at 94% of its RPM soft-cap; raise the cap to 300 or route the canary off peak.
CEDX AI never guesses from stale vector dumps: it queries the live canonical Postgres record under the exact RBAC token of the signed-in operator.
Records land in CEDX AI Gateway already linked to the canonical customer, employee, or vendor ID.
Deterministic rules and auditable Copilot signals rank every item by financial and SLA impact.
Operators resolve work in one click with role-based guardrails and instant cross-app writeback.
Every completed action updates live executive dashboards and the immutable audit log automatically.
Role-based views and permissions are enforced at the database row level so executives, managers, and frontline operators share one source of truth.
Owns routes and providers: sets primaries and fallbacks, watches fallback share, and answers for the 10 routes flagged degraded.
Reads the day-key grid the way finance reads a ledger. 52% of sample spend on one model is a conversation started early, not a surprise at month end.
Gets the alert when vk-code-review hits 94% of its RPM soft-cap, and chooses between raising the cap and routing the canary off peak.
CEDX AI Gateway is not an isolated point tool. It reads and writes the exact same customer, ledger, and identity records as the rest of the CEDX software estate.
The models on Copilot's prompt registry are the models these routes carry, which is why its cost-per-run column and this ledger speak the same language.
Every fleet row's model column is a routed call. The agents' $0.002-to-$0.37 cost-per-run spread is this routing, seen from the other side.
Speech meters its listen and speak models per job and per session; per-call cost and rate discipline is what a gateway is for.
Knowledge's AI answer is synthesized from retrieved cards, a model call that can be routed, cached and priced like any other.
"Our operators actually enjoy opening the workspace. Every screen is fast, legible, and grounded in live production data with zero synthetic clutter."
"Having identity, least-privilege access, audit trails, and business applications on one kernel cut our security review and provisioning time by 82%."
"We started with one application to fix our most painful bottleneck, and added five more modules on the same login without a single migration project."
Drag the seat slider to compare your current stitched stack (Glean Enterprise + Salesforce Einstein + Sierra AI + Custom RAG Stack) against running CEDX AI Gateway natively on the unified CEDX estate.
Explore the live CEDX AI Gateway workspace on canonical demo data at /app/ai-gateway, or book a 30-minute architecture session to map your first entity rollout.
Instant browser access to CEDX AI Gateway pre-loaded with canonical demo records and connected across the 132-application CEDX estate.