Capture & Ingest
Records land in CEDX Agents already linked to the canonical customer, employee, or vendor ID.
CEDX Agents runs crews of routers, planners and specialists against your tools. The canvas decides what an agent may touch (reads run automatic, writes wait for a human), and every run lands in a fleet table with a success rate, a score and a cost.
"When Sales, Operations, and Finance read and write the exact same Postgres record, month-end stops being a detective i..."
| AI Engine / Agent Runbook | Grounded Schema Scope | Caller & Policy Guardrail | Token / Latency Budget | Deterministic Write Gate | Audit Trace |
|---|---|---|---|---|---|
| Deal Desk Margin CopilotCEDX Agents · Record #1040 | CRM + Quotes + Books AR | RBAC: Account Executive | 180ms · $0.004 / Run | ● Human-in-the-Loop Signoff | Trace #99412 |
| Autonomous AR Collections AgentCEDX Agents · Record #1041 | Books Overdue + Mail + Sign | RBAC: Finance Controller | 310ms · Zero Hallucination | ● Leashed to Approved Tiers | Trace #99418 |
| AI Gateway Model RouterCEDX Agents · Record #1042 | Zero-Retention Enterprise LLM | PII Redaction Active | 99.98% Cache Hit Rate | ● Strict Cost Cap Enforced | Trace #99425 |
| Voice & Call Floor IntelligenceCEDX Agents · Record #1043 | Live Speech-to-CRM Extraction | 100% Call Transcription | Real-Time Sentiment + Next Step | ● Auto-Logged to Deal Record | Trace #99431 |
The demo crew on the Studio canvas is estimated at $0.0290 a run, 2.1 seconds, 8 steps, before it runs. Two guardrails ship in front of it: deny unlisted tools, redact card numbers. Autonomy here is a configuration, not a mood.
Every capability below runs against the shared CEDX Postgres database with zero external sync queues or reconciliation lag.
The Studio canvas for the demo crew has 7 nodes and 8 edges: triage.router on assist-balanced, refund.drafter on assist-fast, a policy branch on “intent = refund?”, and two guardrails in front of everything (guard.allowlist denies unlisted tools, policy.pii redacts card numbers). The run is priced before it happens: $0.0290, 2.1 seconds, 8 steps.
72 agents with version, role, crew, model, runs, success, score and cost per run on every row. triage.router is on 2.4.0 with 18,200 runs at 94.0% success; onboard.detect.exp scores 97 at $0.3745 a run. Cost and quality argue in public, from the same table.
48 tools, 685,492 historical calls, and a fail rate on every one. The view sorts by failure: vector.upset.core is critical at 10.7%; crm.update is degraded at 8.40% over 42,100 calls. Twenty tools sit at degraded or worse, and the header counts them as needing attention.
Every figure below is directly inspectable in the running CEDX Agents application workspace with zero synthetic projections.
Click any screen below to inspect how CEDX Agents moves from initial intake to verified cross-estate completion.
320 runs in the sample (265 ok, 34 error, 12 timeout, 9 cancelled) with $1.2K of sample spend against a $48K month budget paced at 38%. The alerts arrive root-caused and priced: crm.update's failure spike is traced to an unknown field 'prio' in the signature, at $420.
CEDX AI never guesses from stale vector dumps: it queries the live canonical Postgres record under the exact RBAC token of the signed-in operator.
Records land in CEDX Agents already linked to the canonical customer, employee, or vendor ID.
Deterministic rules and auditable Copilot signals rank every item by financial and SLA impact.
Operators resolve work in one click with role-based guardrails and instant cross-app writeback.
Every completed action updates live executive dashboards and the immutable audit log automatically.
Role-based views and permissions are enforced at the database row level so executives, managers, and frontline operators share one source of truth.
Owns the fleet table: watches success and score by crew, and reads the 34 error runs in the sample before anyone writes a postmortem.
Owns the tool surface (48 connectors with fail rates and P95s) and fixes the schema when crm.update starts rejecting an unknown field.
The human in require-human. Approves the writes the refund.drafter queues, and keeps the tool allowlist honest.
CEDX Agents is not an isolated point tool. It reads and writes the exact same customer, ledger, and identity records as the rest of the CEDX software estate.
The prompts a crew runs are born in Copilot's registry, versioned, scored and priced per run before an agent ever picks them up.
The model column on every fleet row (assist-mini through assist-reasoning) is the lineup the gateway routes and prices.
Guardrailed answers need something to ground on. The verified handbook is what retrieval pulls from.
The demo fleet's busiest agent is the Support crew's triage.router, 18,200 runs working the queues a desk team hears.
"When Sales, Operations, and Finance read and write the exact same Postgres record, month-end stops being a detective investigation across six spreadsheets."
"Our operators actually enjoy opening the workspace. Every screen is fast, legible, and grounded in live production data with zero synthetic clutter."
"Having identity, least-privilege access, audit trails, and business applications on one kernel cut our security review and provisioning time by 82%."
Drag the seat slider to compare your current stitched stack (Glean Enterprise + Salesforce Einstein + Sierra AI + Custom RAG Stack) against running CEDX Agents natively on the unified CEDX estate.
Explore the live CEDX Agents workspace on canonical demo data at /app/agents, or book a 30-minute architecture session to map your first entity rollout.
Instant browser access to CEDX Agents pre-loaded with canonical demo records and connected across the 132-application CEDX estate.