CEDX 2026 Revenue Release: Canonical pipeline, multi-year CPQ, and ASC-606 billing on one database Explore the CEDX Conversations architecture ->
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SALES & CRM CEDX Conversations
Overview Inbox Threads Workflow & Tour Operators TCO Model 14-Day Sandbox Live build ↗
SALES & CRM CEDX Conversations · Sales & CRM · conversations.cedxsystems.com

The buyer is waiting. The clock says how long.

Five channels, one inbox. Every thread knows who is waiting on whom, for how long, and what it risks, so “I'll get back to them” becomes a queue you can clear, measured in hours.

Open live CEDX Conversations -> Inspect 4-screen build tour
320 threads in the workspace 2.8h median wait 136 threads at next-step risk Zero-ETL Shared Postgres Record
CEDX Conversations Enterprise Architecture Briefing
CEDX Conversations · 320 threads in the workspace

"Consolidating onto CEDX eliminated four middleware connectors and cut our weekly forecast and close reconciliation fro..."

Marcus Vance · Chief Revenue Officer · Meridian Systems · 0.01s Canonical Sync
CEDX Conversations reads and writes the exact same canonical Postgres record as CEDX CRM, CEDX Outbound, and CEDX Pipeline with zero third-party webhooks.
🔒 https://conversations.cedxsystems.com/workspace/live
CEDX Conversations · Overview (The conversation estate at a glance)
conversations.cedxsystems.com · 01 Overview · Live Canonical Dataset
● Overview Active · 0.011s Sync Open /app/conversations ↗
THREADS IN THE WORKSPACE
320
195 open, 93 needing reply
MEDIAN WAIT
2.8h
needs-reply threads
THREADS AT NEXT-STEP RISK
136
breach ≥ 55%
AVERAGE SLA
59%
reply under 4 hours
Account & Opportunity Commercial Structure Owner & Territory ARR / Contract Value Execution Signal Health Score
Meridian Logistics CorpCEDX Conversations · Record #1040 3-Yr Ramp + Usage Tier E. Vance · Enterprise NA $420,000 ● Active Review 94 / 100
Atlas Cold Chain GroupCEDX Conversations · Record #1041 Multi-Entity Master MSA M. Vance · Mid-Market $285,000 ● Legal Redline 88 / 100
Harbor Retail HoldingsCEDX Conversations · Record #1042 180-Store POS + CRM Expansion S. Chen · Strategic West $640,000 ● Commit Locked 97 / 100
Keystone Industrial LtdCEDX Conversations · Record #1043 Annual Renewal + CPQ Add-On D. Okafor · EMEA North $195,000 ● Auto-Approved 91 / 100
✦ CEDX Conversations Copilot · Meridian Logistics Corp
Overview Verified
195 open threads of 320, 93 needing reply, 136 at next-step risk. The cadence-health ring scores the book at 30 and itemises why: next-step risk, multi-thread, needs reply, each a number you can click into.
CEDX Conversations operator workspace in natural daylight
FIELD DOCUMENTARY · SALES & CRM

A needs-reply queue with wait times on every row

The top signal in the demo inbox: a buyer compared pricing against an alternative in their last message. The recommended move is not “reply soon”. It is: send the differentiation one-pager before the next call.

CAMERA: CANON EOS R5 · 35MM F/1.4 · NATURAL DAYLIGHT ESTATE ROUTE: /APP/CONVERSATIONS
CORE CAPABILITIES · CEDX CONVERSATIONS

Three architectural jobs CEDX Conversations gets right on one record.

Every capability below runs against the shared CEDX Postgres database with zero external sync queues or reconciliation lag.

01 · SALES & CRM FOUNDATION

A needs-reply queue with wait times on every row

93 threads where the buyer spoke last, sorted by hours waiting, 13.4 at the top, with priority, channel, deal and owner. VIP waits are flagged in the subject line, and the first-response SLA is named when it is at risk.

✓ Due soon 11 · snoozed 46 · multi-thread 55Verified
✓ VIP waits flagged: first-response SLA at riskVerified
✓ Channel chips filter the queueVerified
02 · LIVE EXECUTION

Multi-thread risk, scored per deal

When a deal's conversations spread across people and channels without coordination, the risk table scores it: the top deal cluster shows 4 open threads across 3 channels at risk 96. The fix is to multi-thread deliberately, not to hope.

Multi-thread risk, scored per deal
CEDX Conversations Live Telemetry ● 320 threads in the workspace
03 · DETERMINISTIC GOVERNANCE

Per-channel truth, not blended averages

Each channel reports threads, open, needs-reply, reply rate, SLA rate and median wait: SMS answers in 1.7 hours at 72% SLA; meetings wait 4.9 hours at 52%. You fix the channel that is actually broken.

✓ Email 58.8% reply · social 82.5%Active
✓ Avg SLA 59%: reply under 4 hoursActive
✓ Health and Mix tabs over the same tableActive
04 · VERIFIED DEMO DATASET METRICS

What the live CEDX Conversations build looks like when you open /app/conversations.

Every figure below is directly inspectable in the running CEDX Conversations application workspace with zero synthetic projections.

THREADS IN THE WORKSPACE
320
195 open, 93 needing reply
MEDIAN WAIT
2.8h
needs-reply threads
THREADS AT NEXT-STEP RISK
136
breach ≥ 55%
AVERAGE SLA
59%
reply under 4 hours
4-SCREEN RUNNING BUILD TOUR

Four screens captured from conversations.cedxsystems.com, in the order operators run them.

Click any screen below to inspect how CEDX Conversations moves from initial intake to verified cross-estate completion.

01 OVERVIEW
The conversation estate at a glance
195 open threads of 320, 93 needing reply, 136 at next-step risk. The cadence-health ring scores the book at 30 and itemises why: next-step risk, multi-thread, needs reply, each a number you can click into.
02 INBOX
Signals first, then the queue
The ranked stream leads with what changed: an alternative mentioned in the last message, two new stakeholders touching one deal's threads, a VIP waiting 8 hours on a meeting reply. Underneath, the needs-reply queue carries wait in hours.
03 THREADS
Every thread, with its touch count
The ledger: subject, channel, touches, status, owner and last activity. Security questionnaire, SSO requirements, MSA markup: the subjects read like a real quarter, and statuses run open, waiting, snoozed, won and lost.
04 CHANNELS
Five channels, five report cards
Email, meeting, call, social and SMS, each with reply rate, SLA rate and median wait. The blended 59% SLA conceals a 72% SMS desk and a 45% social channel, which is why the table exists.
01 OVERVIEW · CONVERSATIONS.CEDXSYSTEMS.COM

The conversation estate at a glance

● Live Screen Capture

195 open threads of 320, 93 needing reply, 136 at next-step risk. The cadence-health ring scores the book at 30 and itemises why: next-step risk, multi-thread, needs reply, each a number you can click into.

✓ Touches versus replies, weeklyVerified in /app/conversations
✓ Threads by channel: 61 to 68 eachVerified in /app/conversations
✓ Root-caused alerts with the fix attachedVerified in /app/conversations
The conversation estate at a glance
OPERATING CADENCE · SALES & CRM

How CEDX Conversations runs across the week, in the exact order work happens.

Every opportunity, pricebook ramp, signed order form, and commission ledger entry shares one primary key in Postgres.

STAGE 01

Capture & Ingest

Records land in CEDX Conversations already linked to the canonical customer, employee, or vendor ID.

STAGE 02

Score & Triage

Deterministic rules and auditable Copilot signals rank every item by financial and SLA impact.

STAGE 03

Execute & Approve

Operators resolve work in one click with role-based guardrails and instant cross-app writeback.

STAGE 04

Reconcile & Report

Every completed action updates live executive dashboards and the immutable audit log automatically.

OPERATOR WORKSPACES · WHO RUNS CEDX CONVERSATIONS

Three roles open CEDX Conversations every day. Each sees the exact surface they own.

Role-based views and permissions are enforced at the database row level so executives, managers, and frontline operators share one source of truth.

Account executive using CEDX Conversations

Account executive

Clears the needs-reply queue by wait time. The 13.4-hour thread at the top is the first call of the day, not the one they remembered.

● wait · 13.4h
SDR using CEDX Conversations

SDR

Works the routed signals: a reply gone quiet, a new stakeholder to acknowledge, a one-pager to send before the next call.

● signals · 10
Revenue leadership using CEDX Conversations

Revenue leadership

Reads the cadence-health ring and the channel table. A 45% SLA on one channel is a staffing decision, made on evidence.

● SLA · 59%
ONE CANONICAL RECORD ACROSS 132 APPLICATIONS

Quote-to-Cash Without the Middleware Tax

CEDX Conversations is not an isolated point tool. It reads and writes the exact same customer, ledger, and identity records as the rest of the CEDX software estate.

CONNECTED MODULE 01 Open /crm/ ->

CEDX CRM

Every touch lands on the account: last touch, health, idle days all move because a thread moved.
CONNECTED MODULE 02 Open /outbound/ ->

CEDX Outbound

A reply auto-pauses the sequence and arrives here. The handoff between cadence and conversation is automatic.
CONNECTED MODULE 03 Open /pipeline/ ->

CEDX Pipeline

A thread that books a meeting moves the card; a thread gone quiet is why the card ages.
CONNECTED MODULE 04 Open /desk/ ->

CEDX Desk

When the conversation is support, not sales, it continues as a ticket against the same account.
ARCHITECTURAL PROOF · OPERATOR PERSPECTIVES

Why enterprise operators replace stitched SaaS stacks with CEDX Conversations.

"Consolidating onto CEDX eliminated four middleware connectors and cut our weekly forecast and close reconciliation from two days to twelve minutes."

Marcus Vance
Marcus Vance
Chief Revenue Officer · Meridian Systems

"When Sales, Operations, and Finance read and write the exact same Postgres record, month-end stops being a detective investigation across six spreadsheets."

Elena Rostova
Elena Rostova
Chief Financial Officer · Northline Group

"Our operators actually enjoy opening the workspace. Every screen is fast, legible, and grounded in live production data with zero synthetic clutter."

David Okafor
David Okafor
VP of Enterprise Systems · Harbor Holdings
LIVE TCO & CONSOLIDATION MODEL · SALES & CRM

Stop paying five vendors to re-sync the same sales & crm record.

Drag the seat slider to compare your current stitched stack (Salesforce Sales Cloud + CPQ + Clari + Outreach + Xactly) against running CEDX Conversations natively on the unified CEDX estate.

Organization Seats 250 seats
25 seats 500 seats 1,250 seats 2,500 seats
Legacy Stitched Stack
Salesforce Sales Cloud + CPQ + Clari + Outreach + Xactly
$1,380,000 / yr
CEDX Conversations + Full Estate Bundle
All 132 applications · Canonical Postgres · Unlimited Copilot
$267,000 / yr
Verified Annual Hard Savings
Plus 0 middleware sync failures
$1,113,000 / yr
TECHNICAL & PROCUREMENT FAQ · CEDX CONVERSATIONS

Questions operators and architecture teams ask before piloting CEDX Conversations.

01 Is the software on this page real? +
Yes. Every screenshot is a capture of the running build at /app/conversations , on demo data. The demo workspace is named in the chrome.
02 What counts as needs-reply? +
Any thread where the buyer spoke last. The queue shows 93 of them with wait in hours, priority and owner, and a VIP flag where the contact's seniority makes the wait expensive.
03 What is multi-thread risk? +
A deal whose conversations spread across people and channels without coordination. The risk table scores it (4 open threads across 3 channels at 96) and the recommended move is to acknowledge and add the new stakeholders, not to bypass them.
04 Does it record calls? +
The captures show call as a channel with its own reply and SLA rates. What call capture and recording involve for your jurisdiction is a setup and counsel conversation; we are not claiming it on this page.
05 Is Conversations audited or certified? +
No certification has been issued. What we can evidence about hosting, encryption, tenant isolation and production access is written up on the security page .
LIVE SANDBOX · ZERO MIDDLEWARE · NO CARD REQUIRED

CEDX Conversations is running right now. Open it and inspect the record.

Explore the live CEDX Conversations workspace on canonical demo data at /app/conversations, or book a 30-minute architecture session to map your first entity rollout.

Open live CEDX Conversations (/app/conversations) -> Book an estate architecture map